Phone return scam tricks victims into posting back devices sent to criminals
SCAM ALERTredteam/daily · 1 source
- Severity
- Medium
- Sources
- 1
What happened
Scammers call pretending to be a mobile phone company and arrange a new phone in your name. When a real phone arrives, they call again, claim it was a mistake, and ask you to send it back using a label they provide. The label sends the phone to the criminals, and you are left owing for a device you no longer have.
Like I’m new · Written by AI from 1 source · Wrong?
What to do
- Hang up and contact your mobile provider using contact details you have verified yourself before accepting any offer or return instructions.
- Do not use a return label or QR code supplied by a caller, and confirm any return destination directly with your provider.
- If you have already sent a phone, contact your provider immediately and ask for a fraud investigation of the affected orders.
- If you shared your account password or PIN, change it through the provider's official channels and check for unauthorised transactions.
Written by AI from the sources, checked against them
Full story timeline · 1 update
Who reported · 1 outlet
Malwarebytes Labs