Phone return scam tricks victims into posting back devices sent to criminals
SCAM ALERTredteam/daily · 1 source
- Severity
- Medium
- Sources
- 1
What happened
Callers spoofing the number of a mobile provider, reported as Rogers in Canada, obtain personal details for credit checks and order a phone in the victim's name. After a genuine delivery, a follow-up call claims a shipping error and supplies a return label or QR code that routes the device to an address controlled by the fraudsters. The provider never receives the device, so the victim is billed under a contract or financing agreement.
For IT people · Written by AI from 1 source · Wrong?
What to do
- Hang up and contact your mobile provider using contact details you have verified yourself before accepting any offer or return instructions.
- Do not use a return label or QR code supplied by a caller, and confirm any return destination directly with your provider.
- If you have already sent a phone, contact your provider immediately and ask for a fraud investigation of the affected orders.
- If you shared your account password or PIN, change it through the provider's official channels and check for unauthorised transactions.
Written by AI from the sources, checked against them
Full story timeline · 1 update
Who reported · 1 outlet
Malwarebytes Labs