Google Cloud London outage blamed on misconfigured generators that failed to start
TECHGoogle Cloudredteam/daily · 1 source
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Google Cloud says an October 20 outage in its europe-west-2-b availability zone in London was caused by a misconfiguration. The facility's generators failed to receive a start signal after a broken external cable on the primary feed, while the other feed was offline for repairs. The UPS batteries lasted about five minutes, and Lloyds, HSBC, Royal Mail and Revolut services were affected. Google has reprogrammed the controller logic and made electrical changes, and is working on faster customer notification.
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