Phishing simulations should test reporting and response, not just click rates
PHISHINGredteam/daily · 1 source
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What happened
Phishing tests often count who clicked a fake link, but criminals now use AI to write more convincing messages that break the old warning signs. The article argues that training should teach people to check unusual requests through a trusted channel and to report suspicious messages quickly.
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What to do
- Verify unexpected or unusual requests through a trusted channel, even when the message looks legitimate.
- Report suspicious messages through the approved reporting channel without fear of punishment.
- Review phishing simulation metrics to track reporting rates and time to report, not only click rates.
- Rehearse incident response with security, IT, finance and business teams for a successful phishing attack.
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Who reported · 1 outlet
CSO Online